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题名/责任者:

Sharing hidden know-how : how managers solve thorny problems with the knowledge jam / Katrina B. Pugh.

出版发行项:

San Francisco, CA : Jossey-Bass, 2011.

ISBN:

9780470876817 (hardback)

ISBN:

0470876816 (hardback)

载体形态项:

xxiii, 248 p. : ill. ; 24 cm.

丛编说明:

J-b us non-franchise leadership ; 387

个人责任者:

Pugh, Katrina.

论题主题:

Knowledge management.

论题主题:

Organizational learning.

论题主题:

Organizational learning-Management.

中图法分类号:

F270

书目附注:

Includes bibliographical references and index.

摘要附注:

"One of the great management ideas of the last fifteen years has been to make use of the knowledge that an organization has already learned. This book's five-step process, which the author calls Knowledge Jam, shows how to set the direction, foster the correct tone, conduct a knowledge capture event, and integrate this knowledge into the organization. It also introduces conversation practices for participants to effectively co-create knowledge and discover context. Rich with case studies, how-to templates, and adaptations, this book is ideal for external consultants, internal facilitators and leaders"--Provided by publisher.

电子资源:

http://ftp-ab.calis.edu.cn:3000/view.asp?oid=\201303311\201203045\022011301734&type=1

电子资源:

http://ftp-ab.calis.edu.cn:3000/view.asp?oid=\201303311\201203045\022011301734&type=3

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