安徽理工大学图书馆书目检索系统

Online Public Access Catalogue

题名/责任者:

Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

版本说明:

3rd ed.

出版发行项:

New York : McGraw-Hill, c2001.

ISBN:

007231267X (acid-free paper)

ISBN:

0071181156

ISBN:

0072424192

ISBN:

0072421401 (CD-ROM)

载体形态项:

xxvi, 646 p. : ill., map ; 27 cm. + 1 CD-ROM (4 3/4 in.)

附加非控制题名:

Student resource CD-ROM to accompany Service management: operations, strategy, and information technology.

个人责任者:

Fitzsimmons, James A.

附加个人名称:

Fitzsimmons, Mona J.

论题主题:

Service industries-Management.

中图法分类号:

F719

科图法分类号:

29.499

一般附注:

CD-ROM has title: Student resource CD-ROM to accompany Service management: operations, strategy, and information technology.

书目附注:

Includes bibliographical references and indexes.

系统细节附注:

System requirements for accompanying computer disc: Windows 95 or higher, Netscape Navigator 4.0 or higher, Microsoft Internet Explorer 4.0 or higher.

豆瓣简介：