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- 题名/责任者:
- Telephone courtesy & customer service / Lloyd Finch.
- 出版发行项:
- Los Altos, Calif. : Crisp Publications, c1987.
- ISBN:
- 0931961181 (pbk.)
- 载体形态项:
- 67 p. : ill. ; 26 cm.
- 丛编题名:
- The Fifty-Minute series
- 个人责任者:
- Finch, Lloyd C.
- 论题主题:
- Telephone etiquette.
- 论题主题:
- Telephone in business.
- 论题主题:
- Customer service.
- 中图法分类号:
- C916
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