MARC状态：审校 文献类型：西文图书 浏览次数：26
- 题名/责任者:
- Revised customer satisfaction : the other half of your job / Dru Scott.
- 版本说明:
- Rev. ed.
- 出版发行项:
- Menlo Park, Calif. : Crisp Publications, c1991.
- ISBN:
- 1560520841
- 载体形态项:
- iv, 112 p. : ill. ; 26 cm.
- 变异题名:
- Customer satisfaction
- 丛编统一题名:
- Fifty-Minute series
- 个人责任者:
- Scott, Dru.
- 论题主题:
- Consumer satisfaction.
- 论题主题:
- Customer service.
- 中图法分类号:
- C936
- 一般附注:
- Cover title: Customer satisfaction.
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