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Online Public Access Catalogue

题名/责任者:

The employee experience : how to attract talent, retain top performers, and drive results / Tracy Maylett, Matthew Wride.

出版发行项:

Hoboken : Wiley, [2017]

ISBN:

9781119294184 (cloth)

载体形态项:

xvii, 219 pages : illustrations ; 24 cm

个人责任者:

Maylett, Tracy, author.

附加个人名称:

Wride, Matthew, author.

论题主题:

Employee motivation.

论题主题:

Employees-Attitudes.

论题主题:

Job enrichment.

论题主题:

Corporate culture.

中图法分类号:

F243.5

一般附注:

Includes index.

内容附注:

Introduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary.

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