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西文图书1.Uncommon service : how to win by putting customers at the core of your business / F713.55/F862
馆藏复本:2
可借复本:2 Frei, Frances.
Harvard Business Review Press, c2012.
(0) 馆藏 -
西文图书2.Unselling : the new customer experience / F713.50/S911
馆藏复本:2
可借复本:2 Stratten, Scott.
Wiley, [2014]
(0) 馆藏 -
西文图书3.Making customers matter. F713.5/M235
馆藏复本:1
可借复本:1 Fifty Lessons (Firm)
Les50ns, c2010.
(0) 馆藏 -
西文图书4.The winner's attitude : change how you deal with difficult people and get the best out of any situat F713.5/G297
馆藏复本:2
可借复本:2 Gee, Jeff.
McGraw-Hill, c2006.
(0) 馆藏