机读格式显示(MARC)

• 000 01973cam a2200337 a 4500

• 001 0000247892

• 003 CAL

• 005 20171226103800.0

• 008 171225s2011 caua b 001 0 eng

• 010 __ |a 2010052164

• 020 __ |a 9780470876817 (hardback)

• 020 __ |a 0470876816 (hardback)

• 040 __ |a DLC |c DLC |d YDX |d BTCTA |d YDXCP |d BWX |d SINLB |d CDX |d DLC

• 050 00 |a HD30.2 |b .P84 2011

• 082 00 |a 658.4/038 |2 22

• 090 __ |a F270/P978

• 093 __ |a F270 |2 4

• 099 __ |a CAL 022011301734

• 100 1_ |a Pugh, Katrina.

• 245 10 |a Sharing hidden know-how : |b how managers solve thorny problems with the knowledge jam / |c Katrina B. Pugh.

• 260 __ |a San Francisco, CA : |b Jossey-Bass, |c 2011.

• 300 __ |a xxiii, 248 p. : |b ill. ; |c 24 cm.

• 490 0_ |a J-b us non-franchise leadership ; |v 387

• 504 __ |a Includes bibliographical references and index.

• 520 __ |a "One of the great management ideas of the last fifteen years has been to make use of the knowledge that an organization has already learned. This book's five-step process, which the author calls Knowledge Jam, shows how to set the direction, foster the correct tone, conduct a knowledge capture event, and integrate this knowledge into the organization. It also introduces conversation practices for participants to effectively co-create knowledge and discover context. Rich with case studies, how-to templates, and adaptations, this book is ideal for external consultants, internal facilitators and leaders"--Provided by publisher.

• 650 _0 |a Knowledge management.

• 650 _0 |a Organizational learning.

• 650 _0 |a Organizational learning |x Management.

• 856 4_ |b \201303311\201203045\022011301734\F001.jpg |u http://ftp-ab.calis.edu.cn:3000/view.asp?oid=\201303311\201203045\022011301734&type=1 |2 封面

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• 921 __ |a CASHL |b CEPIEC |c 9780470876817