245 10 |a Administrative medical assisting : |b a workforce readiness approach / |c Helen J. Houser, Terri D. Wyman.

505 0_ |a Medical assisting as a career -- Professional behaviors -- The health-care team -- Professional communication -- Patient education -- Law and ethics in the medical office -- From appointment to payment -- The medical office environment -- Asepsis for administrative areas -- Administrative technologies -- Telecommunications in the health-care setting -- Schedule management -- Written communications -- Medical records management -- The health record -- Prescriptions and reports -- Insurance and billing -- ICD-9-CM coding -- ICD-10-CM coding -- CPT and HCPCS coding -- Financial practices -- Practice management -- Emergency preparedness -- The externship and employment search.